Privacy Policy

Effective Date: March 25, 2026

Scent Aspire (“we,” “us,” or “our”) operates the website https://scentaspire.com/ (the “Site”). We are a luxury fragrance and scent design company based in Lagos, Nigeria, specializing in bespoke fragrances, signature scent collections, professional diffusion systems, and custom scent consultations for private residences, luxury hotels, corporate brands, and commercial spaces across Nigeria and beyond.

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Site, make a purchase, book a consultation, or otherwise interact with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information that identifies, relates to, describes, or could reasonably be linked with you (“Personal Information”).

Information You Provide Directly:

Contact details: Name, email address, phone number, shipping/billing address, and company name (for business clients).
Account information (if you create an account): Username, password, and preferences.
Consultation or inquiry details: Information provided during bespoke scent consultations, discovery sessions, or when contacting us (e.g., descriptions of your space, brand vision, or preferences).
Payment information: Processed securely through third-party payment gateways; we do not store full credit card details.
Communications: Any messages, reviews, or feedback you send to us.

Information Collected Automatically:

Device and usage data: IP address, browser type, operating system, device identifiers, pages visited, time spent on the Site, and referral URLs.
Cookies and similar technologies: We use cookies, pixels, and tracking tools to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Information from Third Parties:

We may receive information from business partners, analytics providers, or advertising networks, such as aggregated demographic data or referral sources.

We do not knowingly collect personal information from children under 18. If we become aware that we have collected such data, we will take steps to delete it.

2. How We Use Your Information

We use the collected information for the following purposes:

To provide and improve our Services, including processing orders, delivering products (fragrances, diffusion systems, refills), and fulfilling consultations.
To communicate with you: Respond to inquiries, send order confirmations, updates on bespoke projects, maintenance reminders, or promotional offers (with your consent where required).
To personalize your experience: Recommend scents, collections, or services based on your preferences and past interactions.
To process payments and manage transactions.
For business operations: Maintain records, analyze Site usage, conduct market research, and improve our fragrance design and diffusion technology offerings.
To comply with legal obligations, enforce our Terms of Use, prevent fraud, and protect our rights and the safety of our users.
For marketing and advertising: Send newsletters, promotions, or targeted ads (you may opt out at any time).

3. How We Share Your Information

We may share your Personal Information in the following circumstances:

With service providers: Third-party vendors who assist with website hosting, payment processing, shipping/logistics, email delivery, analytics (e.g., Google Analytics), and professional diffusion system installation/maintenance. These providers are contractually obligated to protect your data.
With business partners: For collaborative projects, such as hotel or corporate scent branding, where necessary and with appropriate safeguards.
For legal reasons: When required by law, court order, government request, or to enforce our legal rights, investigate potential violations, or protect the public.
In business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With your consent: In other cases where you have explicitly agreed to the sharing.

We do not sell your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location (including rights under applicable Nigerian data protection laws such as the Nigeria Data Protection Act), you may have the following rights regarding your Personal Information:

Access, correct, or update your information.
Request deletion of your data (subject to legal or contractual obligations).
Opt out of marketing communications (click “unsubscribe” in emails or contact us directly).
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by law.

You can also manage cookie preferences via your browser or our cookie consent tool (if implemented).

6. International Data Transfers

As a company based in Nigeria, your data may be processed and stored in Nigeria or other countries where our service providers operate. We take appropriate measures to ensure your data receives adequate protection in line with applicable laws.

7. Retention of Information

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date. We encourage you to review this Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Scent Aspire Lagos, Nigeria Email: contact@scentaspire.com Phone: +234 912 974 4988